TERMS & CONDITIONS

 

This website ("Website") is owned by Hock Your Frocks (ABN: 33 535 328 525) ("We/Us").

Use of this Website and any online trading between Us and the user ("You/Your") is subject to these terms and conditions. Please read them carefully before proceeding with entering the Website. By using the Website, you acknowledge that You accept these terms and conditions. 

This Agreement supersedes all prior agreements and may be revised by Hock Your Frocks at any time.  

This Agreement is not subject to any terms or conditions proposed by You unless those terms or conditions are expressly accepted by Hock Your Frocks in writing. 

You agree that you will use the Website in accordance with these terms and conditions and that You will not use the Website for any unlawful purpose.

GENERAL DISCLAIMER

We endeavour to ensure all details, descriptions and prices appearing on this website are accurate. However, We acknowledge that errors may occur from time to time. We reserve the right to not fill any order that is placed for a listing that is subject to errors or inaccuracies.

Australian Consumer Law (incorporating the Competition and Consumer Act 2010 and similar State and Territory legislation) confers certain rights and guarantees on You for the provision by Us of goods and services. These rights cannot be excluded, restricted or modified. We do not exclude these rights. We do exclude any other conditions and warranties implied by law, custom or statute.

Under no circumstances will Hock Your Frocks be held liable for any indirect, incidental, special and/or consequential damages or loss of profits which result from any use or access of, or any inability to use or access, the Website.

PAYMENTS

By completing an Order, You are making an offer to purchase the Product at the price set out in the Website. All Orders placed through the Website are subject to confirmation and acceptance by Hock Your Frocks. Hock Your Frocks reserves the right to cancel an Order - and refund any payment made by You - for any reason, including stock availability.

Payment must be made at the time of submitting the Order. Payment types accepted include VISA, Mastercard, AMEX, PayPal, ApplePay, GooglePay and ShopifyPay. You warrant that You are an authorised user of the Payment method.  Hock Your Frocks does not store or keep credit card numbers from online transactions.

All transactions are settled in Australian Dollars (AUD). If you are ordering from outside Australia, and your bank account or credit card is held in a different currency, you can still order by credit card - your currency will automatically be converted to Australian Dollars when you complete the transaction. The conversion rate varies from day to day with the current exchange rate. Many banks also charge a small currency conversion fee, contact your bank or credit provider for details. In some areas of the website, prices will be shown with an estimate of the price in your home currency. These converted prices are for information purposes only, to help you get an idea of the approximate cost of a product, and they may not be the exact amounts that will appear on your credit card statement. The final charge to your card is made in Australian Dollars and the ultimate conversion rate is determined by Your bank or credit provider. Therefore We are not able to take responsibility if the final amount charged to Your card differs slightly from the estimated conversions We provide.

Hock Your Frocks reserves the right to make changes to prices at our discretion.  We endeavour to keep the information on the Website up to date however it may contain errors and inaccuracies and may not be current at time of viewing.

The Website is protected by SSL (Secure Socket Layer) encryption. SSL is a security device which ensures that any data entered into a secure area of the site is encrypted during transmission over the Internet. SSL utilises data encryption to create a secure environment to conduct online transactions.

This Website uses cookies to allow the web server to recognise You as a unique user when You visit. These cookies are necessary for the proper functioning of certain data access features on the site, such as the online shopping component. Cookies allow programs running on the web server to keep track of Your order data and any options You have specified, such as currency conversion rates. The use of cookies is restricted to allowing the web server to recognise You as the same visitor to the Website each time You interact with the data-driven features of the Website. Though cookies uniquely identify You to the web server, they do not personally identify You, therefore it is not possible for us to determine Your name or email address from the cookies We place on Your computer.

DELIVERY

Hock Your Frocks delivered to most destinations globally.  Hock Your Frocks endeavours to dispatch all online orders within 3 days of purchase, unless otherwise noted.

Delivery times may vary and expected delivery times are estimates. Hock Your Frocks will not be liable to You for any loss or damage You suffer if the Product is not delivered within the estimated timeframes.

Upon dispatch, You will be provided with an electronic tracking number for Your delivery. All deliveries require Signature Confirmation.  Risk and title in the Product will pass to You upon You, or any other person in attendance at the delivery address, signing for receipt of the Product. For international orders, DHL shall contact the recipient to arrange for a delivery time. The third party logistics partner may attempt further delivery of the Product to You.

If the Product is not delivered to You, it will be returned to Hock Your Frocks.  We will refund the price to You, less any shipping costs incurred, and less relevant taxes and duties applicable to the jurisdiction from which the order was delivered.

RETURNS

Hock Your Frocks does not accept returns of any items unless in accordance with Australian Consumer Law.

INTELLECTUAL PROPERTY

The Website is the copyright property of Hock Your Frocks.

Reproduction of part or all of the contents in any form of the Website is prohibited other than for individual use only and may not be recopied and shared with a third party. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic, or any other form.

The Website may link to third party websites which are not owned or operated by Hock Your Frocks. Links to those websites should not be construed as any endorsement, approval, recommendation or preference by Hock Your Frocks of the owners or operators of the sites, or of any information, products or services referred to on those other sites unless specifically stated. We are not responsible for the content on, and the terms and conditions pertaining to, these external sites. We recommend that You investigate these sites’ own terms and conditions.

WARRANTIES

Hock Your Frocks does not provide warranties of any kind on any of its products or on any information provided on the Website. You acknowledge that the Products require special maintenance. Hock Your Frocks will not be liable for any damage caused by any failure by You to maintain the Product properly.

Please note that the colours of Product may vary slightly from those displayed by Your computer monitor.

INDEMNITY

By accessing the Website, You agree to indemnify and hold Hock Your Frocks harmless from all Claims arising from or in connection with Your use of the Website.

TERMINATION

Hock Your Frocks reserves the right to terminate this Agreement at any time and shall not be liable to You for any cost, expense, or damages whatsoever for terminating this Agreement.  If the Product has not been delivered to You prior to any termination of this Agreement, We will refund to You any payment You have made prior to the termination.

GOVERNANCE

This Agreement is governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of the Courts of New South Wales, Australia in any dispute or any matter in any way related to, or connected with, this agreement or any transaction contemplated by this agreement.